How many stars is the hotel?
Can I connect my laptop in the room?
Yes, via WiFi.
What kind of internet connection do you provide and what is the cost?
Hi-speed Internet 10 Mbps (shared speed) is available for all our in-house guests complimentary.
What types of rooms are available in the hotel and what are the differences between the rooms?
- Premier room - 30 sqm, King / Twin bed
- Grand Premier room - 32 sqm, King / Twin bed. Connecting room available
- Grand Executive room - 35 sqm, King bed Corner room, featuring Four-fixture bathroom
- Club Grand Premier room - 32 sqm. King / Twin bed on Club floor plus Club benefits
- Club Grand Executive room - 35 sqm. King bed corner room on Club floor plus Club benefits, Four-fixture bathroom
- SkyView Grand Suites - 48 sqm. King bed with separate living room and kitchenette
- SkyView Executive Suites - 62 sqm, King bed with separate living room and kitchenette
Do you have pets’ policy?
Regrettably, pets are not allowed.
What is the size of your King size/Queen size/single bed?
King size is 6*6.5 feet and each of our single bed is 3.5*6.5 feet
What is the hotel’s policy regarding children?
A child below 12 years old can share existing bed with their parents on complimentary basis. Should an extra bed is required for your child, will be THB 1,500 per night inclusive of breakfast. Additional breakfast for adult and child over 12 years old is at THB 650, aged 5-11 is half price and child under 5 years old is free of charge.
Does the hotel provide baby-sitting services?
Yes, we do provide baby-sitting service. At least one day booking in advance is strongly recommended. Additional charge is required for this service.
Are baby cots available?
Yes, they are available at complimentary basis. We recommend you let us know in advance to pre-book the cot, especially during high seasons
Where is the breakfast served and at what time?
The breakfast is served at our all-day dining restaurant - Prime - on 7th floor, serving from 6.00 am till 10.30 am. (Mon-Fri) and till 11.00 am. (Sat-Sun)
How many restaurants do you have and what are they?
We have 5 restaurants and bars. Prime, all-day dining restaurant on 7th floor, Prime+ urban grill restaurant and bar on 7th floor, Liquid pool bar on 8th floor, Mojjo Rooftop Lounge & Bar on 32nd floor, and Vanilla Sky Rooftop Bar on 35th floor. Apart from these, we also have an outsourced Japanese restaurant - Ten Show - on the ground floor.
Is vegetarian food available in the restaurant?
Yes, vegetarian food is available at the restaurant.
Is the food served in the restaurant halal?
The restaurant is not Halal restaurant but we can serve Halal food on request. Please let our colleague know in advance.
Do you have 24 hours room service?
Yes, we have 24-hour room service. Simply scan QR code on the menu to order. Our menu is available in both English and Chinese languages.
Do you have non-smoking rooms?
Yes, we do have non-smoking rooms.
Which room types have a smoking room option available?
Grand Premier, Grand Executive, Club Premier, Club Grand Premier
and Club Executive rooms as well as the SkyView Executive Suite all have smoking room options available.
Is smoking permitted in any of the hotel premises ?
Smoking rooms are available on specified floors. Hotel provides public smoking areas as well.
Do you have twin, triple and quadruple rooms?
We have twin bed rooms. Triple occupancy will be twin beds with an extra bed while quadruple will be only if you book connecting rooms.
Do you have connecting rooms?
All of our connecting rooms are king bed connect with twin bed room. We have connecting Grand Premier rooms, connecting Club Grand Premier rooms and lastly Family connecting suite which combines Skyview Executive Suite with Grand Premier twin bed room.
Our extra bed is THB 1,500 net per night, available in every room type apart from Premier room and SkyView Grand Suite.
Maximum 1 extra bed can be available in room, the cost will be THB 1,500 per night
Is there an additional charge for visitors?
No, we do not charge for visitors. However, identification is required for security purpose.
What television channels are available in the rooms?
We have more than 20 TV channels available in languages range from Thai, English, Japanese, Chinese to French.
Are tea- and coffee-making facilities, and shampoo and shower gel, available in every room?
Yes. Including conditioner as well.
Are hairdryers available at the hotel?
Yes, they are provided in the bathroom of all rooms.
Are ironing facilities available at the hotel?
Yes, They are provided in all rooms.
Are dual telephone sockets available in the rooms?
No, dual telephone sockets are not available in our hotel.
What is the hourly/daily rate for limousine service?
Our outsourced limousine service range from airport pick up, airport drop off to full day use. Please contact our concierge desk for further information.